Privacy Policy for Kaizen

Effective Date: 24th sep 2024

At Kaizen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and how we protect it. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

  • Personal Information: This includes information that can be used to identify you personally, such as:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit card details or other payment methods)
    • Any other information you provide when you make a purchase or interact with our site.
  • Non-Personal Information: This includes data that does not directly identify you, such as:

    • IP address
    • Browser type
    • Device type
    • Location information
    • Website usage patterns (how you interact with our site, pages viewed, etc.)

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To Process Transactions: To process payments, fulfill orders, and provide customer support.
  • To Improve Our Services: To enhance the functionality of our website, improve customer experience, and analyze trends.
  • To Communicate with You: To send order updates, promotions, newsletters, or other relevant information that you have opted to receive.
  • To Prevent Fraud and Protect Our Website: To detect and prevent potential fraud, abuse, or malicious activities.
  • For Marketing: We may use your email address or phone number to send marketing messages, with your consent where required by law.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and logistics companies
  • Marketing platforms (e.g., email marketing tools like Mailchimp)
  • Web analytics providers (e.g., Google Analytics)

These third parties are only allowed to use your information as necessary to perform their functions and are obligated not to disclose or use your data for any other purpose.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect non-personal information about your interaction with our site. These help us improve the user experience, analyze usage patterns, and personalize content. You can control cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete it.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal limitations.
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking "unsubscribe" at the bottom of any marketing email we send or by contacting us directly.
  • Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request within the timeframes required by applicable law.

7. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption (SSL) and other security measures, but no method of transmission over the internet or method of electronic storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, advertisers, or other partners. This Privacy Policy does not apply to these third-party sites. We recommend that you review their privacy policies before providing any personal information.

9. International Transfers of Data

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers and service providers are located. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

B/1503 Aaradhya high park, Western Express Hwy, near Singapore International School, Mira Road East, Maharashtra 40110

8976168947

support@kaizenperfumes.com